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12.30.18
Don’t fear automation: 3 ways business builders can embrace it
In 2017, I gave a talk on the power of technology to dislocate 80 million jobs from workplace automation and how pharmacists could be displaced by vending machines and how self-driving vehicles could transform transportation, distribution and logistics. I ended my talk with three core engagement principles – committing to long-term creative destruction strategies, leveraging culture building […]
Read More12.28.18
Authenticity sells: How to craft an intentional customer experience
There is a reason the average net promoter score in the United States is 10. High quality, world-class customer experiences are an exception, not the rule. So, what makes for remarkable customer experiences? An emotional connection and interactions to/with the brand; Something memorable, “sticky”, different, or a wow (unexpected); and An underlying feeling of acknowledged value […]
Read More12.13.18
Opportunity Risk Assessment: Going beyond the numbers
Too often, innovators sort and evaluate their ideas as they develop them. The better method is to inventory all of your ideas before you start to evaluate them. By prematurely conducting an evaluation of your ideas as you ideate them, you stunt the likely creativity and energy that can come from a robust and innovative […]
More11.26.18
Launching a Venture? Some Potential Pitfalls
Many dream of starting a business—few actually do. And even those who do don’t necessarily get it right, initially. Here are a few of the most common missteps we see in general with new startups. Failure to get plugged in to the “right” method to commercialize your idea The best way to gauge what might […]
Read More11.19.18
Boosting Female Business Builders: Lessons from Chicago
The Windy City is known for a variety of things (in no particular order): Major League baseball, hot dogs, deep-dish pizza, high-end shopping, Lake Michigan, a robust museum scene, and more. But did you know it’s also home to a growing hub of female business builders? Chicago has the highest percentage of female entrepreneurs in […]
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