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12.28.16
Do’s of Customer Experience Innovation
By: Karl R. LaPan, President and CEO, Northeast Indiana Innovation Center Each and every individual (and by association, the choices you make in the service providers, contractors, vendors, and partners you hire) in an organization is a necessary part of creating exceptional innovations in customer experience. That’s because it’s a safe bet that the bar […]
Read More12.21.16
Don’ts of Product Innovation
By: Karl R. LaPan, President and CEO, Northeast Indiana Innovation Center Last week, I shared some insights into best practices on product innovation. This week, it seems appropriate to visit the flip side. Don’t let these “don’ts” sabotage or highjack your product innovation process. Don’t: Don’t operate in silos. Innovation doesn’t belong to a single department, […]
Read More12.07.16
Resilience and Reinvigorating Yourself
By: Karl R. LaPan, President and CEO, Northeast Indiana Innovation Center As the new year approaches, have you become restless about your personal brand? Do you have a desire to shake things up, transform yourself or change something in your life? Educational futurists have predicted that the next generation will have 11-17 careers in a […]
More11.30.16
On Measuring Innovation
By: Karl R. LaPan, President and CEO, Northeast Indiana Innovation Center Innovation is a Messy Business. It also can be hard to measure. I’ve seen too many smart people get fixated on innovation metrics (measuring things like what % of our sales came from new products introduced in the last X years) for the sake […]
Read More11.25.16
Innovation & Entrepreneurship: A Look at Drucker’s Powerful Approach
By: Karl R. LaPan, President and CEO, Northeast Indiana Innovation Center One of my favorite management gurus is Peter Drucker. The Father of Modern Management is prescient. His thoughts about entrepreneurship are timeless. Drucker once said the the definition of an entrepreneur is “one who is crazy.” If you know anything about the business world […]
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